We all know that in the fiercely competitive IT industry, having some IT authentication certificates is very necessary. IT authentication certificate is a best proof for your IT professional knowledge and experience. Cisco 642-241 is a very important certification exam in the IT industry and passing Cisco certification 642-241 exam is very difficult. But in order to let the job position to improve spending some money to choose a good training institution to help you pass the exam is worthful. IT-Tests's latest training material about Cisco certification 642-241 exam have 95% similarity with the real test. If you use IT-Tests'straining program, you can 100% pass the exam. If you fail the exam, we will give a full refund to you.
The curtain of life stage may be opened at any time, the key is that you are willing to show, or choose to avoid. Most of People who can seize the opportunityin front of them are successful. So you have to seize this opportunity of IT-Tests.com. Only with it can you show your skills. IT-Tests.com Cisco 642-241 exam training materials is the most effective way to pass the certification exam. With this certification, you will achieve your dreams, and become successful.
If you still desperately cram knowledge and spend a lot of precious time and energy to prepare for passing Cisco certification 642-241 exam, and at the same time do not know how to choose a more effective shortcut to pass Cisco certification 642-241 exam. Now IT-Tests.com provide you a effective method to pass Cisco certification 642-241 exam. It will play a multiplier effect to help you pass the exam.
IT-Tests.com is a very good website for Cisco certification 642-241 exams to provide convenience. According to the research of the past exam exercises and answers, IT-Tests.com can effectively capture the content of Cisco certification 642-241 exam. IT-Tests's Cisco 642-241 exam exercises have a very close similarity with real examination exercises.
No one wants to own insipid life. Do you want to at the negligible postion and share less wages forever? And do you want to wait to be laid off or waiting for the retirement? This life is too boring. Do not you want to make your life more interesting? It does not matter. Today, I tell you a shortcut to success. It is to pass the Cisco 642-241 exam. With this certification, you can live the life of the high-level white-collar. You can become a power IT professionals, and get the respect from others. IT-Tests.com will provide you with excellent Cisco 642-241 exam training materials, and allows you to achieve this dream effortlessly. Are you still hesitant? Do not hesitate, Add the IT-Tests.com's Cisco 642-241 exam training materials to your shopping cart quickly.
Exam Code: 642-241
Exam Name: Cisco (Unified Contact Center Enterprise Design (UCCED))
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 130 Questions and Answers
Last Update: 2013-09-20
To help you prepare for 642-241 examination certification, we provide you with a sound knowledge and experience. The questions designed by IT-Tests.com can help you easily pass the exam. The IT-Tests.com Cisco 642-241 practice including 642-241 exam questions and answers, 642-241 test, 642-241 books, 642-241 study guide.
642-241 (Unified Contact Center Enterprise Design (UCCED)) Free Demo Download: http://www.it-tests.com/642-241.html
NO.1 Which of the following configurations are supported with the Cisco Unified Contact Center
Enterprise solution?
A.Cisco Agent Desktop with Communications Manager Attendant Console
B.Cisco Agent Desktop without Communications Manager Attendant Console
C.Cisco CTI Object Server Agent Desktop with Communications Manager Attendant Console
D.Cisco Siebel Driver/CRM Desktop with Communications Manager Attendant Console
Correct:B
Cisco 642-241 642-241 certification training
NO.2 Which protocol does the Cisco Unified ICM use to interface with the Cisco Unified
Communications Manager in the Cisco Unified Contact Center Enterprise solution?
A.AXL
B.SIP
C.H.323
D.JTAPI
E.SOAP
Correct:D
Cisco 642-241 642-241 certification training
NO.3 Which two of the following are not parts of the Cisco Unified Communications Manager device
pool configuration? (Choose two.)
A.primary Cisco Unified Communications Manager group
B.SRST reference
C.region
D.location
E.Media Resource Group List
Correct:A D
Cisco 642-241 642-241 certification training
NO.4 In a Cisco Unified Contact Center Enterprise design, the customer requires that agents are able
to make personal outbound calls from their Cisco IP phone, but they do not want to allow the
agent to use their ACD line for these calls. How would this requirement be addressed given the
following: Agent ACD Line: 1000 (DN) Allow PSTN calling search space: Allows outbound calls to
PSTN. Block PSTN calling search space: Blocks outbound calls to PSTN.
A.add second line on IP phone with DN 1000, but in different partition, allow PSTN calling search space
B.add second line on IP phone with DN 1000, but in same partition, block PSTN calling search space
C.add second line on IP phone with DN 2000, but in different partition, allow PSTN calling search space
D.add second line on IP phone with DN 2000, but in same partition, block PSTN calling search space
Correct:C
Cisco 642-241 642-241 certification training
NO.5 When the Cisco Unified Contact Center Enterprise system transfers a call to the Cisco Unified IP
IVR to queue the call using a translation route to VRU, what label is sent to the routing client?
A.Cisco Unified Contact Center Enterprise Busy label
B.Cisco Unified IP IVR CTI port
C.Cisco Unified Communications Manager MTP
D.Cisco Unified Communications Manager CTI route point
Correct:D
Cisco 642-241 642-241 certification training
NO.6 Which of the following Cisco Unified Customer Voice Portal call-flow models does not require a
Cisco IOS-based VoiceXML Gateway?
A.Standalone Self-Service
B.Cisco Unified Customer Voice Portal Call Control
C.Cisco Unified Customer Voice Portal Call Control with Queue and Collect
D.Cisco Unified Customer Voice Portal Call Control with Queue and Self-Service
E.Cisco Unified Contact Center Enterprise Network Interface Controller-based Call Control with Cisco
Unified Customer Voice Portal Queue, Collect, and Self-Service
Correct:B
Cisco 642-241 642-241 certification training
NO.7 When sizing the Cisco Unified Communications Manager cluster in a Cisco Unified Contact
Center Enterprise solution with the Cisco Unified IP IVR, which factor must be taken into account?
A.the number of dialed numbers configured in the Cisco Unified Contact Center Enterprise Call Router
B.the maximum number of concurrent calls in progress in the Cisco Unified IP IVR, serviced by CTI ports
C.the number of Run VRU script nodes executed by the Cisco Unified Contact Center Enterprise routing
script once the call is terminated in the Cisco Unified IP IVR
D.the total number of CTI route points, CTI ports, and BHCAs associated with the Cisco Unified IP IVR
E.the maximum number of concurrent agents in the Cisco Unified Contact Center Enterprise system
Correct:D
Cisco 642-241 642-241 certification training
NO.8 Which of these functions is not a function of the Cisco Unified Contact Center Enterprise
solution?
A.reporting with WebView
B.CTI desktop functionality for agent state control
C.call-routing functionality based on real-time conditions
D.instructing queue points to play specific messages to callers
E.accepting media streams and acting as a conference bridge
Correct:E
Cisco 642-241 642-241 certification training
NO.9 Which type of user access is not controlled by Microsoft Windows Active Directory in Cisco
Unified Contact Center Enterprise?
A.agent login
B.supervisor login
C.WebView user login
D.service account login
Correct:A
Cisco 642-241 642-241 certification training
NO.10 Which two configuration tasks are necessary in the Cisco Unified Communications Manager for
the Cisco Unified Contact Center Enterprise solution? (Choose two.)
A.configure agent IP phone, supervisor IP phone, and CTI route points
B.configure agent ID, supervisor ID, and system administrator password
C.configure agent, supervisor, and CTI user accounts
D.configure scripts for call routing
E.configure call routing to agents
F.configure device associations of agent phones and CTI devices with the PG user
Correct:A F
Cisco 642-241 642-241 certification training
IT-Tests.com offer the latest LOT-927 Questions & Answers and high-quality 70-410 PDF Practice Test. Our MB6-889 VCE testing engine and 70-687 study guide can help you pass the real exam. High-quality JN0-730 Real Exam Questions can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.
Article Link: http://www.it-tests.com/642-241.html
没有评论:
发表评论